Agency Mission

The Jay A. Hines Agency is dedicated to providing insurance products and business services that provide high quality, protection, and value. We wish to establish a successful partnership with our clients that respects their interests and goals.

Agency Vision

We aim to be the best insurance agency by clearly understanding and knowing our customers’ needs and exceeding their expectations. We want to be the most responsive and dedicated agency by providing quality customer service.

Agency Value

The keys to the success for the Jay A. Hines Agency are:

Provide a variety of business services and insurance products that are available and understandable.

Personal contact and service that meets or exceeds the expectations of our clients.

Services and products delivered with accuracy and timeliness.

Relationships with our clients that fosters renewal business.


A reputation in the community of honesty and integrity.