Jay A. Hines
WHY ARE PEOPLE AFRAID OF INSURANCE TECH?
People may be afraid to embrace insurance tech for several reasons, including:
Fear of technology
Some people may not be comfortable using technology, especially when it comes to sensitive information like insurance policies and claims. This can lead to a reluctance to embrace insurance tech, even if it offers benefits like convenience and transparency.
Concerns about data privacy
Insurance tech relies on collecting and analyzing large amounts of data about clients, including personal information and driving habits. Some people may be concerned about how this data is collected, stored, and used, and may worry about their privacy being compromised.
Lack of trust in insurers
Some people may have had negative experiences with insurers in the past, such as being denied coverage or having a claim denied. This can lead to a lack of trust in insurers and a reluctance to interact with them through technology.
Lack of awareness
Some people may simply be unaware of the benefits of insurance tech and how it can make their insurance experience easier and more efficient. This can lead to a lack of interest in using these tools and a preference for traditional methods of managing insurance.
Fear of losing human interaction
Some people may prefer to interact with insurance agents or customer service representatives in person or over the phone, rather than using technology. They may feel that these personal interactions provide a greater sense of reassurance and support.
Overall, people may be afraid to embrace insurance tech for a variety of reasons, including fear of technology, concerns about data privacy, lack of trust in insurers, lack of awareness, and fear of losing human interaction. However, insurers can address these concerns by being transparent about their data policies and security measures, providing clear information about the benefits of insurance tech, and offering a variety of options for interacting with clients.